Google Reviews
Business Profile posts that are fake, off-topic, or abusive.
Open this service
If we do not succeed, you do not pay
Documented filings to the platforms that host the content. You pay only when it is taken down.
Most businesses only discover how hard it is to correct a listing after they have already tried. Publishers receive a high volume of complaints. A vague "this is unfair" note is rarely enough.
Our work is to identify the policy that has been broken, prepare a complete submission, and stay with the case through the questions and appeals that usually follow. If the content is still live at the end of the agreed window, you do not pay.
Employer reviews that breach guidelines or do not describe your company.
Open this service
We also file on other review and listing sites, including:
Negative content removal is the work of challenging a specific URL, review, or listing that does not meet the host site's published rules. Reputero does that work for businesses and licensed professionals who cannot afford to leave a false or abusive post as the public record. The engagement starts with the link you send us. We read the text against the platform policy, tell you whether a path exists, and quote a fee that is due only if the content comes down.
Not every unhappy review can be removed. A customer who received the service and describes it in their own words is usually allowed to stay, even when the star rating hurts. Removable content is different: it may come from someone who was never a customer, it may be off-topic, it may repeat a claim that a court or a regulator has already rejected, or it may be part of a cluster posted from related accounts. Those are the cases we accept.
The filing itself is a written submission on the publisher's official channel. It identifies the URL, the policy sections that apply, and the facts that show the breach. We do not contact the reviewer to pressure them, we do not offer payment for a takedown, and we do not ask you to post fake positive reviews to bury the problem. If the first decision is a refusal, we appeal when the policy and the record support another look. You see each stage in writing.
Timing depends on the site. A clear policy breach can be decided in a few days. Most review cases land in one to four weeks. Matters that need appeals sit inside a 60-day window. If the content is still live at the end of that window, the deposit is returned. That is the commercial difference between a specialist filing and an open-ended retainer: the invoice follows the result.
Removal is one part of the rating. After a post comes down, the average can still look thin if too few genuine reviews remain. ReviewLift asks real customers for feedback. Monitoring watches the same profiles so the next attack is not a surprise. When a URL cannot be removed at all, Reputero Management is the path for search cleanup and accurate publishing.
We prepare a documented submission to the platform that hosts the content. The filing cites the site's published policies and, where relevant, applicable law. The platform then reviews the material and decides whether it stays or comes down. There is no payment to publishers and no attempt to influence the outcome outside official channels.
No. A refundable deposit may be required to begin work. If the content is still live after the agreed window, typically 60 days, the deposit is returned in full. You are billed only for successful removals.
Straightforward policy breaches can be resolved in a few days. Most review cases close within one to four weeks. Complex matters, or those that require appeals, can take up to 60 days. You receive status updates throughout.
Yes. We work only through the publisher's own reporting tools and written procedures. We do not hack, impersonate, or offer incentives. The final decision always sits with the platform.
Send us the content that is causing damage. We will tell you, at no cost, whether it can be removed and what the process looks like.
