If we do not succeed, you do not pay
Selected coverage and commentary on review integrity and online reputation.
A public reply can help a fair complaint. It does little when the author was never a customer, or when the star rating has already been pulled down by a cluster of one-off accounts.
Candidates check Glassdoor and Indeed before they apply. Firms that ignore ineligible posts spend more on agencies to fill the same roles.
Directory sites were built for discovery. They were not built to host allegations that would not survive a complaints process. Professional listings need a proper route of challenge.
A quiet week and three false reviews can drop a property a page. Operators who monitor daily recover faster than those who check once a quarter.
Most review disputes are cheaper and faster when they stay inside the publisher's rules. Litigation remains an option for the few cases that belong there.
Leaving every post up "for the crowd to decide" assumes a skill that studies do not support. Cleaning out policy breaches is part of keeping the rest trustworthy.
Send us the content that is causing damage. We will tell you, at no cost, whether it can be removed and what the process looks like.