If we do not succeed, you do not pay
Protect hotels, restaurants, and attractions from reviews that were never a genuine visit.
TripAdvisor rankings move with a small number of recent posts. A competitor, a non-guest, or a campaign of copy-paste reviews can pull a property down a page that guests never look past.
We match the review against TripAdvisor's content rules and booking evidence where you can provide it. Eligible posts are submitted through the official process and followed until a decision is recorded.
TripAdvisor reviews decide where travelers book. A fake review, a review by a competitor, or a review that describes a property the author never visited can move a ranking within days. TripAdvisor review removal is a request that TripAdvisor apply its fraud and content guidelines to that post. It is not a request to delete every critical guest.
The useful intake is the review URL, the property name, and the reason the stay could not have happened. A reservation system that shows no matching name or date is a fact. A guest who stayed and disliked the room is not. We read the review for signs TripAdvisor already treats as suspicious: a first contribution that is only an attack, wording shared with other reviews, or a reviewer whose other posts are all one-star hits on competing properties.
Filings use TripAdvisor's official reporting path. We do not buy reviews, we do not ask staff to pose as guests, and we do not offer a discount in exchange for a rewrite. Those actions are the reason many reviews get removed in the first place, and we will not repeat them on your behalf. If TripAdvisor denies the report, we appeal when the guidelines and the booking record still support the case.
Hospitality brands often see the same text on Google and, for restaurants, on OpenTable. Mention every URL at the start. The broader pattern is covered under fake review removal. After ineligible reviews come down, recent genuine guests are the right people to ask for feedback. ReviewLift sends that request by email or SMS without telling the guest what star to give.
Straightforward TripAdvisor cases often resolve in one to four weeks. You pay only if the review is removed. If you also want a watch on new posts during the season, add monitoring so a weekend attack is not discovered on Monday from a drop in bookings.
We prepare a documented submission to the platform that hosts the content. The filing cites the site's published policies and, where relevant, applicable law. The platform then reviews the material and decides whether it stays or comes down. There is no payment to publishers and no attempt to influence the outcome outside official channels.
No. A refundable deposit may be required to begin work. If the content is still live after the agreed window, typically 60 days, the deposit is returned in full. You are billed only for successful removals.
Straightforward policy breaches can be resolved in a few days. Most review cases close within one to four weeks. Complex matters, or those that require appeals, can take up to 60 days. You receive status updates throughout.
Yes. We work only through the publisher's own reporting tools and written procedures. We do not hack, impersonate, or offer incentives. The final decision always sits with the platform.
Send us the content that is causing damage. We will tell you, at no cost, whether it can be removed and what the process looks like.